Returning your Bag The bags are created with the greatest appreciation and attention to every detail, from fabric cutting to finishes. When selecting your bag it would be highly appreciated if you do this with the same amount of love. By doing so together we can keep returns limited.
Personalized orders Given the unique nature of personalized orders it is not possible to return or exchange these products. We advise you to carefully and attentive select and create your personalized order or gift.
After placing an order, you receive a confirmation email. When your parcel is shipped another email including a tracking code will be send. Orders are processed from Monday to Friday. We aim to ship this within 24hours from the time of purchase. Holidays excluded.
The Netherlands, Belgium, Luxembourg Shipping costs €6,50 Shipped with (Post NL / DHL Parcel). Delivery time: 1-3 working days. You will recieve a tracking code and we will be available for questions at all times.
Europe Shipping costs €6 Shipped with (UPS / DHL Parcel). Delivery time: 2-4 working days. We will send you a tracking code and we will be available for questions at all times.
Rest of the World Shipping costs €30 Shipped with (UPS / DHL Parcel). Delivery time: 7/10 working days. Shipping costs €30 / We will send you a tracking code and we will be available for questions at all times.
Our products are shipped from the EU. Please be aware that orders placed outside the EU can be subjected to additional government duties at the customs authorities of the country of destination.